Are you an experienced Logistics Specialist looking for your next step in your career? Do you have affinity with the supply chain or public health domain and passion about customer service? If yes, search no more!

Our client is a leading supply chain company aims to offer innovative approaches to improve health and wellbeing around the world! They’re looking to hire a Logistics Specialist to support them and share the organization’s values.

RESPONSIBILITIES:

You will serve as the global logistics expert for a portfolio of assigned countries and utilize logistics expertise for various countries of delivery. You will be responsible for working within the import/export documentation requirements and managing the smooth shipment and delivery of quality-assured, health-related commodities. You will also be responsible for the smooth implementation of daily Third-Party Logistics (3PLs) operations and provide proactive management from goods readiness through last mile/in-country delivery. Lastly. You will also be responsible for maintaining data accuracy from the point of goods readiness to proof of delivery and confirmation of receipt.

Logistics Administration:

  • Ensure timely logistics execution (plan, execute, monitor) of the international transport of goods (export, shipping lanes etc.), importation and clearance, and in-country delivery of goods for all categories of products.
  • Lead troubleshooting of transport and delivery challenges; proactively address other issues as they arise.
  • Monitor vendor overall performance on a regular basis to ensure necessary export documents are received timely and orders are delivered on time, in full.

Client Relationship Management:

  • Provide customer service while acting as primary point of contact for logistics to principal recipients, client, 3PLs, vendors, and other stakeholders.
  • Provide regular and timely updates (Order Overviews) to principal recipients and ensure that they are are able to track orders using visibility platform and deliver training (on importation requirements) as a part of the onboarding process.
  • Provide training to 3PL partners, as a part of the on boarding process, on importation requirements for portfolio countries and review importation processes and communication expectations.
  • Work collaboratively with the principal recipients, vendors, internal and external, and partner organisations on logistical issues.

Administration:

  • Work closely with 4PL Services and the client to monitor waiver lead times, and update the matrix as necessary. Additionally, communicate key changes in waiver lead time and/or process in country to Logistics Manager for proper escalation.
  • Maintain system-related changes required on planned shipment costs, milestones, and confirmation of delivery in coordination with the 3PLs throughout the shipment management process.
  • Maintain and update ERP system at the order and shipment levels, to ensure internal data accuracy and external reporting are optimal.
  • Adhere to established logistics policies and standard operating procedures, and seek and identify opportunities for improvements in the operational processes and daily activities.

QUALIFICATIONS:

  • Bachelor’s Degree in logistics, transportation, supply chain management, public health, or other related area or equivalent experience.
  • 3+ years’ experience in supply chain operations, transport, or logistics required.
  • Must be eligible to work in The Netherlands.
  • Critical operational and complex organizational problem solving experience required.
  • Previous client relations or customer service experience required.
  • Experience with ERP or other supply chain management system required.
  • Experience in supply chain with high value and temperature sensitive products is preferred.
  • Experience in the international, public health sector or working with donor agencies is preferred.
  • Experience working in a developing country is a plus.
  • Fluency in English is required; other languages (French, Spanish, Portuguese) are a plus.
  • Strong organizational skills, solutions oriented and ability to prioritize.
  • Team player who is also able to work independently in an international environment.
  • Ability to work comfortably with Microsoft Office software (Word, Excel, and PowerPoint). Knowledge of Microsoft Project desirable.
  • Willingness and availability to travel.
Job Location:
Location City:
Languages:
Job Type:
Start Date: ASAP
Salary: Competitive salary
Consultant: Sofiia Rykhva
sofiia.rykhva@octagon.nl
+31(0)70 3249300
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