Credit Collector (German & English)
| Download PDF for a full job description. | : |  |
| Type of position | : | Permanent |
| Location | : | North Brabant |
| Industry | : | Finance |
| Languages | : | Fluent German and English |
| Start date | : | ASAP |
| Salary | : | |
| Description | : | Main Responsibilities: • Resolve customer receivable issues, disputes, and/or claims with Customer Service and Commercial colleagues by collecting, analyzing, and reviewing client data. • Resolve customer inquiries promptly & accurately, by understanding customer market & needs. • Proactively contact customers for prompt collection or resolution of aged receivables, by regularly collecting & analyzing customer data. • Maintain appropriate credit lines for existing customers with the Risk Team by analyzing customer financials. • Support risk and growth objectives by providing a strong link to the commercial, and actively supporting Credit/ Risk analyses and reviews. • Coordinate Payment Plan proposals, pre-bankruptcy and pre-receivership recoveries, once approved by the risk department. • There may be an opportunity to take part in special projects, for those interested in personal / professional development opportunities Requirements: • Business School Degree or qualification (MBO, HBO, Modern Business Administration, or equivalent) • 3+ years of experience to cash collection or customer service • Demonstrated effective cash collection skills, with detail orientation. • Ability to be pro-active and take initiative • Excellent people skills and teamwork skills. • Excellent verbal and written communication skills. • Capable of resourceful problem solving, while remaining customer-focused. • Ability to work under pressure in a dynamic environment. |
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